[Resolved] Errors Accessing Microsoft Services
2025/10/01 @ 10:00 am – We determined this was caused by a security policy affecting a very limited number of users. The policy has been adjusted to prevent the issue. 2025/10/01 @9:45 am – As of this morning, a limited… Read more ›
2025/10/01 @ 10:00 am – We determined this was caused by a security policy affecting a very limited number of users. The policy has been adjusted to prevent the issue.
2025/10/01 @9:45 am – As of this morning, a limited number of users are experiencing issues logging into some Microsoft Services. We are investigating the problem and request that anyone who receives a “You can’t get there from here” message contact the Help Desk.
Example:
Latest System & Network Status
- [COMPLETED]Network Maintenance – October 2nd from 12:00 a.m. until 3:00 a.m.The network maintenance scheduled for this morning has been completed.
- Issue signing into Office Apps on Windows ComputersWe have identified an issue with Duo Authentication when signing into Office Apps on Windows computers. After Duo, the application just hangs and you are unable to activate Office. We are currently investigating. OIT
- Microsoft Entra MFA / Microsoft Authenticator replacing DuoStarting Today, September 16th, Florida Atlantic University will begin transitioning Employees from DUO to Microsoft Entra MFA for secure login to Microsoft applications. What’s Happening: Employees will begin seeing a 4P prompt to setup the Microsoft Authenticator when signing into FAU… Read more ›
- OIT Systems MaintenanceOffice of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Wednesday and Thursday, 9/17/2025 – 9/18/2025 from 9:00 PM… Read more ›
- [RESOLVED] OnBase unavailableUpdate: The issue has been identified and corrected — OnBase is now available. We apologize for the inconvenience. OnBase is currently unavailable and we are investigating the issue.
- [Resolved] Issues with DUO multi-factor authenticationWe have identified a problem with the multi-factor authentication application when signing into FAU resources. We are working to resolve the issue.