RESOLVED – Owl Done Service Interruption
9:17PM 6/10/2023 Update: We have restored the Owl Done service. We have verified that users can now login and are able to access all modules. Original Message: Users are experiencing issues connecting to Owl Done. We were able to replicate… Read more ›
9:17PM 6/10/2023 Update:
We have restored the Owl Done service. We have verified that users can now login and are able to access all modules.
Original Message:
Users are experiencing issues connecting to Owl Done. We were able to replicate the issue where the browser loads after several seconds and then provides a “Something went wrong message” error 500. We are currently investigating the cause of this service outage, once identified, we will be working towards restoring the service. We apologize for the inconvenience.
Thank you.
Latest System & Network Status
- [RESOLVED] Network and Phone outage at the Seatech campusWe are currently experiencing a network issue on the Seatech campus due to a vendor outage. We are working with the vendor to resolve the problem as soon as possible. Thank you
- UPDATE: Single-Sign On Test UnavailableAt this time Single Sign-on Test (SSOT) is functioning and users should be able to sign-in to TEST systems. We are currently monitoring the situation and will update if it changes. ————————————————————————————————————— We are currently experiencing issues with Single-Sign On… Read more ›
- NETWORK MAINTENANCE – All Campuses on Thursday, May 15th from 5:00 a.m. until 6:00 a.m.OIT will be performing network maintenance affecting all campuses from 5:00 a.m. until 6:00 a.m. on Thursday, May 15th. During this time, all campuses will experience an interruption in connectivity to the Internet and to internal network-based services.
- OIT Systems MaintenanceOffice of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 5/08/2025 from 12:00 AM to 9:00 AM during… Read more ›
- [RESOLVED]Banner admin and self-service unavailableThe cause was identified and resolved. All services have been restored. _____________________________________________________________________________ We have received reports that banner is unavailable. We are currently working with our vendor to investigate and resolve as soon as possible. We will provide updates as… Read more ›
- [Resolved] Mediasite CatalogThe issue authenticating with the Mediasite Catalogs in Canvas has been resolved.