UPDATE – Banner Admin Service & Self Service 9 Registration Issues
UPDATE: We are also receiving reports that the Self Service 9 Registration service is having issues. When students click on register for classes, they are receiving a 500 error. These issues seem to be related with admin as well, we… Read more ›
UPDATE:
We are also receiving reports that the Self Service 9 Registration service is having issues. When students click on register for classes, they are receiving a 500 error. These issues seem to be related with admin as well, we are working on identifying and correcting it as quickly as possible.
For now users will have issues with Banner Admin and Banner Self Service 9. In addition, some other Banner services may be impacted.
ORIGINAL POST:
We have some users that are having issues with Banner admin. When trying to login, it stays on a blank page and never logs in the user. We are looking a this now, and will report back once we identify the issue.
Latest System & Network Status
- NETWORK MAINTENANCE – All Campuses on Thursday, May 15th from 5:00 a.m. until 6:00 a.m.OIT will be performing network maintenance affecting all campuses from 5:00 a.m. until 6:00 a.m. on Thursday, May 15th. During this time, all campuses will experience an interruption in connectivity to the Internet and to internal network-based services.
- OIT Systems MaintenanceOffice of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 5/08/2025 from 12:00 AM to 9:00 AM during… Read more ›
- [RESOLVED]Banner admin and self-service unavailableThe cause was identified and resolved. All services have been restored. _____________________________________________________________________________ We have received reports that banner is unavailable. We are currently working with our vendor to investigate and resolve as soon as possible. We will provide updates as… Read more ›
- [Resolved] Mediasite CatalogThe issue authenticating with the Mediasite Catalogs in Canvas has been resolved.
- [Update] Mediasite CatalogWe believe we have identified the issue with the intermittent errors affecting the Mediasite Catalog in Canvas. We are currently taking steps to mitigate this issue. This process should be completed by this (Tuesday 5/29) evening.
- Mediasite CatalogSome users are reporting intermittent issues accessing the Mediasite Catalog in Canvas. A case has been opened and is pending with the vendor. If you encounter a stale request, you can attempt to side-step the issue by reloading the catalog… Read more ›