Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Wed, 7/16/2025 and Thur 7/17/2025 from 10:00PM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

1. Jupiter Campus System Migrations
   • Description: Systems will be migrating several resources from older hardware to newer hardware. Some network services may be temporarily impacted during the change window.
   • Start Time: July 17, 2025, 04:00 AM
   • End Time: July 17, 2025, 06:00 AM
   • Impacted Services: DNS and DHCP
   • End User Impact: All on-campus members of the Jupiter community will experience brief DNS and DHCP outages during the migrations.
2. PaperCut Database Migration
   • Description: Migrating the database for the Papercut service to a new SQL Server environment to improve reliability, performance, and align with current infrastructure.
   • Start Time: July 18, 2025, 07:00 AM
   • End Time: July 18, 2025, 08:00 AM
   • Impacted Services: Papercut
   • End User Impact: A brief interruption to printing services may occur during the database migration.
3. Slate – New Import to Reflect DR Holds
   • Description: New import to reflect DR holds.
   • Start Time: July 17, 2025, 07:00 AM
   • End Time: July 17, 2025, 07:05 AM
   • Impacted Services: Slate
   • End User Impact: Staff and Students
4. Owl Files and Transcript Request Grails Upgrade
   • Description: Upgrade Owlfiles and Transcript Request framework to the latest version to be up to date with new features and security updates.
   • Start Time: July 16, 2025, 10:00 PM
   • End Time: July 16, 2025, 11:00 PM
   • Impacted Services: Owlfiles and Transcript Request
   • End User Impact: Staff and Students
5. Slate – Special Consideration Flags for Profile Admits
   • Description: Slate integration updates.
   • Start Time: July 17, 2025, 03:00 AM
   • End Time: July 17, 2025, 08:00 AM
   • Impacted Services: Slate will be available during this upgrade.
   • End User Impact: No user impact
6. SQL to Update Students Records Interest Codes
   • Description: Updates student records interest codes loaded from common app to correct records that should not have PH indicator.
   • Start Time: July 16, 2025, 12:00 PM
   • End Time: July 16, 2025, 12:01 PM
   • Impacted Services: N/A
   • End User Impact: Students
7. Server Maintenance
   • Description: OIT will be performing server maintenance from 10:00 PM until 12:00 AM on Wednesday, July 16th. During this time, the undergraduate application, MyOwl Services, Owl KPIs, Owl Docs, Non-Degree Application, and Egrades may be down intermittently. Uachieve will be unavailable.
   • Start Time: July 16, 2025, 10:00 PM
   • End Time: July 17, 2025
   • Impacted Services: Owl KPIs, Owl Docs, Uachieve, directory, Owl Residency Portal, Owl Files, Personal Information, Owl Admin Pages, Program Admin, Transcript Request, Course Entry Quiz, Textbook Attestation, Non-Degree, Egrades
   • End User Impact: All