[RESOLVED] TouchNet Systems Maintenance, Friday, December 15th from 2:00 AM to 6:00 AM
The TouchNet payment processing system will be undergoing maintenance -Starting from 2:00am to 6:00am (EST) Friday, December 15th. This affects student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services. We expect all systems to be back online no later than 7:00 am (EST) that morning. When the system is back up and ready to go, we will notify you. You may wish to place warnings on your website, or take your store offline. If this scheduled downtime creates a conflict for your operations, please feel free to contact us at FIS@fau.edu for further discussion. Expected End-user impact: During this time all student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services will be unavailable during this maintenance cycle.
Latest System & Network Status
- OIT Systems MaintenanceOffice of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, September 5 and Friday, September 6 from 12:01… Read more ›
- [RESOLVED] MYFAU slow to loadThis issue has been resolved. —————— MYFAU is currently experiencing a system wide issue that is causing pages to take long to load. The vendor is aware and is working on resolving the issue. We apologize for any inconvenience. OIT
- [RESOLVED] Intermittent Login IssuesThis issue has been resolved. Users may experience intermittent issues when connecting to FAU services including Canvas, Microsoft 365, Workday and VPN. OIT staff are aware of the issue and working on a resolution. Users encountering the issue may be… Read more ›
- Intermittent Login IssuesUsers may experience intermittent issues when connecting to FAU services including Canvas, Microsoft 365, Workday and VPN. OIT staff are aware of the issue and working on a resolution. Users encountering the issue may be able to login successfully following… Read more ›
- Microsoft Copilot IssuesFAU is currently experiencing issues with Microsoft Copilot. The issue has been reported to Microsoft for investigation. These issues affect all versions of Microsoft Copilot accessible via FAU NetIDs and include an inability to access the service, service icons and… Read more ›
- [Resolved] Mediasite direct links unavailableAccess to Mediasite has been restored