OIT Systems Maintenance, Thurs. March 7 from 12:01AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 03/07/2024 from 12:01 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
Network Maintenance – Banner Services
Description of change: OIT will be performing network maintenance affecting a network utilized for Banner services from 7:00 a.m. until 8:00 a.m. on Thursday February 7th. During this time it i possible that Banner services may experience momentary disruptions.
Downtime window start: 03/07/2024 7:00 AM
Downtime window end: 03/07/2024 8:00 AM
Affected services: Web Pub Secure network
End-user impact: We expect minor end user impact if any. While it is possible that there will not be disruption to services, we are anticipating potential momentary losses of connectivity for the Web Pub Secure network in Boca Raton housing the banner backend servers and some other internal web services
Microsoft 365 sync update
Description of change: OIT will be updating the system involved in Microsoft 365 account sync
Downtime window start: 03/07/2024 6:00 AM
Downtime window end: 03/07/2024 6:30 AM
Affected services: Account and group sync to Micorosft 365
End-user impact: OIT will be updating the system involved in Microsoft 365 account sync
Identity and Access Management Maintenance
Description of change: OIT will be performing standard maintenance on our Identity and Access Management system from 5am to 6am.
Downtime window start: 03/07/2024 5:00 AM
Downtime window end: 03/07/2024 6:00 AM
Affected services: User groups population from Banner, Workday, and other data sources. Provisioning LDAP groups. Provisioning Active Directory groups (limited affect)
End-user impact: User groups may be delayed after the update but this will be monitored and syncs started as needed.
Server Maintenance
Description of change: OIT will be upgrading our load balancer appliances to newer versions.
Downtime window start: 03/07/2024 4:00 AM
Downtime window end: 03/07/2024 7:00 AM
Affected services: This will impact all services currently being handled by the load balancer from www.fau.edu, banner, talon, OnBase, lmsapps, and other services.
The impact should be a blip as the services fail over to the other load balancer.
End-user impact: Faculty, staff, students, departments, all of FAU.
ODS and Data Warehouse maintenance
Description of change: OIT will be performing maintenance on ODS and the Data Warehouse from 4:00 a.m. until 6:00 a.m..
Downtime window start: 03/07/2024 4:00 AM
Downtime window end:03/07/2024 6:00 AM
Affected services: Reporting
End-user impact: Staff, Departmental users
Microsoft 365 Access Changes
Description of change: OIT will be implementing security policy changes on Friday March 8th from 12:00 a.m. until 3:00 a.m. affecting our Microsoft 365 services. Following the changes, certain access restrictions will be brought inline with existing policies covering FAU campuses.
Downtime window start: 03/08/2024 12:00 AM
Downtime window end: 03/08/2024 3:00 AM
Affected services: Microsoft 365 services – Outlook, Office Online, Onedrive, Sharepoint, Teams, etc.
End-user impact: Access to Microsoft 365 services may be disrupted at points during the maintenance. According to our records, 17 accounts have used one of the blocked categories to access M365 in the past 30 days. However, those users are unable to access SSO currently so we do not anticipate any widespread issues. Once the changes are in place, a user that was able to get an access token while on a non-prohibited network will not be able to use those tokens on the prohibited networks.
Latest System & Network Status
- [Resolved] Zoom -> Mediasite ImportsThe Zoom to Mediasite import tool has been repaired and is now importing designated Zoom recordings in to Mediasite. OIT is continuing to monitor the tool for stability. Please note that only Zoom recordings made on or after May 1st… Read more ›
- Boca Network DisruptionBoca campus had a brief network disruption from 11:00am to approximately 11:10am today, service should be restored.
- [Resolved]Fort Lauderdale Campus Connectivity OutageA fiber outage has been detected at the Fort Lauderdale campus, a ticket with the service provider has been opened and we are awaiting resolution.
- [Completed] Banner Maintenance, Friday April 26 from 1:00AM to 5:00AMBanner MaintenanceDescription of change: OIT will be performing critical maintenance on Banner from 1:00 a.m. until 5:00 a.m. on April 26th. Banner will not be available during this time to allow the Ellucian support team to install the updates.Downtime window… Read more ›
- Zoom -> Mediasite Imports offlineCurrently Zoom recordings designated for import to Mediasite are not being imported. OIT is aware and is investigating the problem with the vendor. Recordings can still be uploaded manually in the web interface.
- OIT Systems Maintenance, Thurs. April 18 from 12:01 AM to 7:00 AMOffice of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 04/18/2024 from 12:01 AM to 7:00 AM during… Read more ›