OIT Systems Maintenance
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 07/18/2024 from 12:01 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
Server Maintenance
Description of change: OIT will be performing server maintenance on several core systems from 12:00am to 4:00am on July 18th, 2024. During this time, the undergraduate application, MyOwl Services, Owl KPIs, and Owl Docs will be unavailable.
Downtime window start: 07/18/2024 12:00 AM
Downtime window end: 07/18/2024 4:00 AM
Affected services: MyOwl Services, Owl KPIs,Owl Docs, Undergraduate Application
End-user impact: MyOwl Services, Owl KPIs,Owl Docs, Undergraduate Application will be unavailable during this time.
PeopleFirst Integration Update
Description of change: Make changes to the PeopleFirst integration update to resolve reported issue (Hospitalization deductions were taken multiple times)
Downtime window start: 07/18/2024 6:00 AM
Downtime window end: 07/18/2024 8:00 AM
Affected services: Workday
End-user impact: No end-user impact is expected during this time.
Server maintenance
Description of change: OIT will be upgrading Student Information System servers
Downtime window start: 07/18/2024 9:00 AM
Downtime window end: 07/18/2024 5:00 PM
Affected services: Banner
End-user impact: No end-user impact is expected during this time.
Latest System & Network Status
- Issue signing into Office Apps on Windows ComputersWe have identified an issue with Duo Authentication when signing into Office Apps on Windows computers. After Duo, the application just hangs and you are unable to activate Office. We are currently investigating. OIT
- Microsoft Entra MFA / Microsoft Authenticator replacing DuoStarting Today, September 16th, Florida Atlantic University will begin transitioning Employees from DUO to Microsoft Entra MFA for secure login to Microsoft applications. What’s Happening: Employees will begin seeing a 4P prompt to setup the Microsoft Authenticator when signing into FAU… Read more ›
- OIT Systems MaintenanceOffice of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Wednesday and Thursday, 9/17/2025 – 9/18/2025 from 9:00 PM… Read more ›
- [RESOLVED] OnBase unavailableUpdate: The issue has been identified and corrected — OnBase is now available. We apologize for the inconvenience. OnBase is currently unavailable and we are investigating the issue.
- [Resolved] Issues with DUO multi-factor authenticationWe have identified a problem with the multi-factor authentication application when signing into FAU resources. We are working to resolve the issue.
- [RESOLVED]Cisco Finesse Call Centers UnavailableCisco Finesse call centers are currently unavailable. Users are unable to sign-in to the system. We are investigating and will post an update as soon as possible. We apologize for the inconvenience. OIT