OIT Systems Maintenance
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 07/18/2024 from 12:01 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
Server Maintenance
Description of change: OIT will be performing server maintenance on several core systems from 12:00am to 4:00am on July 18th, 2024. During this time, the undergraduate application, MyOwl Services, Owl KPIs, and Owl Docs will be unavailable.
Downtime window start: 07/18/2024 12:00 AM
Downtime window end: 07/18/2024 4:00 AM
Affected services: MyOwl Services, Owl KPIs,Owl Docs, Undergraduate Application
End-user impact: MyOwl Services, Owl KPIs,Owl Docs, Undergraduate Application will be unavailable during this time.
PeopleFirst Integration Update
Description of change: Make changes to the PeopleFirst integration update to resolve reported issue (Hospitalization deductions were taken multiple times)
Downtime window start: 07/18/2024 6:00 AM
Downtime window end: 07/18/2024 8:00 AM
Affected services: Workday
End-user impact: No end-user impact is expected during this time.
Server maintenance
Description of change: OIT will be upgrading Student Information System servers
Downtime window start: 07/18/2024 9:00 AM
Downtime window end: 07/18/2024 5:00 PM
Affected services: Banner
End-user impact: No end-user impact is expected during this time.
Latest System & Network Status
- [Resolved] Virtual Apps is currently unavailableUpdate: Virtual Apps is now available again. We are currently experiencing an issue with FAU Virtual Apps. OIT is working closely with the vendor to resolve the issue as soon as possible. We apologize for any inconvenience.
- [Resolved] OnBase unavailableOnBase is now available. We will continue to monitor the environment to make sure no additional issues arise. Thank you for your patience.
- Possible Phone InterruptionUsers may experience a temporary disruption with their office phones. We apologize for any inconvenience. OIT
- [Update] OnBase unavailableUpdate 2: OnBase continues to be unavailable but we are making progress and anticipate it to be ready by or before 10am. We will provide another update by 10am. ———– Update 1: OnBase is still unavailable but we are making… Read more ›
- Virtual Apps is currently unavailableWe are currently experiencing an issue with FAU Virtual Apps. OIT is working closely with the vendor to resolve the issue as soon as possible. We apologize for any inconvenience.
- [RESOLVED] Network and Phone outage at the Seatech campusWe are currently experiencing a network issue on the Seatech campus due to a vendor outage. We are working with the vendor to resolve the problem as soon as possible. Thank you