[RESOLVED]Cisco Finesse Call Centers Unavailable
Cisco Finesse call centers are currently unavailable. Users are unable to sign-in to the system. We are investigating and will post an update as soon as possible. We apologize for the inconvenience. OIT
Cisco Finesse call centers are currently unavailable. Users are unable to sign-in to the system. We are investigating and will post an update as soon as possible.
We apologize for the inconvenience.
OIT
Latest System & Network Status
- [Resolved] Issues with DUO multi-factor authenticationWe have identified a problem with the multi-factor authentication application when signing into FAU resources. We are working to resolve the issue.
- [Resolved] Mediasite playbackMediasite is aware of issues impacting video playback in the Video Cloud environment. Mitigation steps have been taken, and there has been no occurrence of the issue over the past several hours. Playback is currently functioning normally at this time.
- [RESOLVED] Banner Admin IssuesWe are experiencing issues with Banner Admin currently. The forms are not being loaded. We are looking at the issue now.
- [RESOLVED] Zoom: Multiple ServicesYesterday’s service degradation appears to have been mitigated, although Zoom is still reporting sluggishness with Zoom Whiteboards.
- [RESOLVED] Zoom Cloud Recording Processing DelaysZoom has resolved the issue, and the older recordings are now processing successfully.
- Zoom: Multiple ServicesZoom has identified service degradation over multiple services and is working on a resolution.