[RESOLVED] TouchNet Systems Maintenance, Friday, September 22nd from 3:00 AM to 7:00 AM
The TouchNet payment processing system will be undergoing maintenance -Starting from 3:00am to 7:00am (EST) Friday, September 22nd. This affects student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services. We expect all systems to be back online no later than 7:00 am (EST) that morning. When the system is back up and ready to go, we will notify you. You may wish to place warnings on your website, or take your store offline. If this scheduled downtime creates a conflict for your operations, please feel free to contact us at FIS@fau.edu for further discussion. Expected End-user impact: During this time all student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services will be unavailable during this maintenance cycle.
Latest System & Network Status
- OIT Systems Maintenance, Wednesday, Dec 6 from 12:01AM to 7:00AMOffice of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Wednesday, 12/06/2023 from 12:01 AM to 7:00 AM during… Read more ›
- [Resolved] – Grademan – Change Grade Application Service OutageGrademan is now working, we were able to identify and resolve the problem. Our application that allows for changing grades (Grademan) is not operational at the moment. We are working to resolve the issue with this application. We continue to… Read more ›
- OIT Systems Maintenance, Thurs. Nov 30 from 12:01AM to 7:00AMOffice of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 11/30/2023 from 12:01 AM to 7:00 AM during… Read more ›
- [resolved] OneDrive unavailable for some usersCurrently some users may receive an error when attempting to access their OneDrive. We are working on resolving this issue and will post an update when complete. –Update, this issue has been resolved and OneDrive should be accessible for all… Read more ›
- Resolved – Banner Admin Login IssuesUPDATE 3:47PM: Our Ellucian Managed Services Provider restarted services and cleared some items for the service that they believe were causing the issues with the login times. For the past few hours the Banner Admin has been stable. We will… Read more ›
- OIT Systems Maintenance, Thurs. Nov 16 from 12:01AM – 7:00AMOffice of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 11/16/2023 from 12:01 AM to 7:00 AM during… Read more ›