Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 04/11/2024 from 12:01 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

Server Maintenance
Description of change: OIT will be performing server maintenance from 12:00am to 2:00am on April 11th, 2024. During this time, the account claiming SMS will be unavailable.
Downtime window start: 04/11/2024 12:00 AM
Downtime window end: 04/11/2024 2:00 AM
Affected services: SMS for Account Claiming
End-user impact: The SMS functionality for account claiming will be unavailable during this time.

Server Maintenance
Description of change: OIT will be performing server maintenance from 12:00am to 2:00am on April 11th, 2024. During this time, there maybe a small interruption in service
Downtime window start: 04/11/2024 12:00 AM
Downtime window end: 04/11/2024 2:00 AM
Affected services: Single-Sign On (SSO)
End-user impact: During this time, there maybe a small interruption in service.

Banner Maintenance
Description of change: OIT will be performing maintenance on Banner from 1:00 a.m. until 7:00 a.m. on April 11th. Banner will not be available during this time to allow the Ellucian support team to install the updates.
Downtime window start: 04/11/2024 1:00 AM
Downtime window end: 04/11/2024 7:00 AM
Affected services: Banner Admin, Self-Service, Registration
End-user impact: All end users of Banner will be impacted.

Create and modify staging tables for Motimatic and Slate
Description of change: Create a custom staging table for Motimatic project, and add more columns to Slate staging table.
Downtime window start: 04/11/2024 7:00 AM
Downtime window end: 04/11/2024 8:00 AM
Affected services: Banner
End-user impact: Students

Non-Degree Acceptance Email Text Change
Description of change: OIT will update the text in the B. Dual Enrollment (FAU High) section of the non-degree acceptance email.
Downtime window start: 04/11/2024 7:00 AM
Downtime window end: 04/11/2024 8:00 AM
Affected services: Student acceptance emails
End-user impact: Students receiving dual enrollment acceptance email

Civic Literacy Update
Description of change: OIT will update values for the Civic Literacy load.
Downtime window start: 04/11/2024 7:00 AM
Downtime window end: 04/11/2024 8:00 AM
Affected services: Official, Unofficial Transcripts, eTranscripts, and EDI
End-user impact: Students

Owldone Updates
Description of change: OIT will update text in Owldone for FAFSA and EZAdvising and update the selection process for Honor Students.
Downtime window start: 04/11/2024 7:00 AM
Downtime window end: 04/11/2024 8:00 AM
Affected services: Owldone
End-user impact: Students

Directory service configuration change
Description of change: OIT will be making a change to the directory service configuration
Downtime window start: 04/11/2024 6:00 AM
Downtime window end: 04/11/2024 6:10 AM
Affected services: Active Directory auth
End-user impact: No end-user impact is expected during this time.