OIT Systems Maintenance – 7/31 – 8/2/2024
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks between 07/31 and 8/2/2024 from 12:01 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
uAchieve Server Maintenance
Description of change: OIT will be updating the uAchieve server
Downtime window start: 07/31/2024 11:00 PM
Downtime window end: 08/01/2024 12:00 AM
Affected services: uAchieve ( DARS ) – Degree Audits
End-user impact: uAchieve will be unavailable during this time.
Server Maintenance
Description of change: OIT will be performing server maintenance on Single-Sign-On from 11:00pm to 12:00am on July 31st, 2024. This during this time, there may be interruptions logging into FAU services but we do not expect end-user impact.
Downtime window start: 07/31/2024 11:00 PM
Downtime window end: 08/01/2024 12:00 AM
Affected services: Potentially all services using SSO
End-user impact: This during this time, there may be interruptions logging into FAU services but we do not expect end-user impact.
Oracle Database Patch on Production
Description of change: OIT will be applying Oracle database patches.
Downtime window start: 08/01/2024 4:00 AM
Downtime window end: 08/01/2024 6:30 AM
Affected services: FrevvoApi, Egrades, Grouper, Graduate Admissions Application, Undergraduate Admissions Application, User Manager
End-user impact: The services listed will be unavailable during.
MYFAU Upcoming Release
Description of change: OIT will be updating MYFAU to include a new feature, Daily Course Schedule, and template update to bring pages up to new code standards.
Downtime window start: 08/01/2024 5:00 AM
Downtime window end: 08/01/2024 6:00 AM
Affected services: MYFAU
End-user impact: No end-user impact is expected during this time. Students will be able to see the Daily Course Schedule after the update.
Modification to AMCAS Email Update
Description of change: OIT will be modifying the Email update in Banner to prevent the email address to revert back to the student’s original email.
Downtime window start: 08/01/2024 6:00 AM
Downtime window end: 08/01/2024 8:00 AM
Affected services: Banner
End-user impact: No end-user impact is expected during this time.
Slate Decisions GPA Loading
Description of change: OIT will be modifying the Slate integration to include new data points. No impact to systems are expected.
Downtime window start: 08/01/2024 6:00 AM
Downtime window end: 08/01/2024 8:00 AM
Affected services: Banner
End-user impact: No impact to systems are expected.
Update certificates for fau.edu
Description of change: OIT will be updating some TLS certificates prior to expiration to prevent interruption of services.
Downtime window start: 08/02/2024 12:00 AM
Downtime window end: 08/02/2024 12:05 AM
Affected services: We do not anticipate any impact as a result of this change, however HTTPS services will present a newer certificate to clients for any new sessions.
End-user impact: We do not anticipate any end user impact as a result of this change.
Latest System & Network Status
- [RESOLVED] Issue with outbound calls on Davie CampusDavie phones are having issues making outbound calls. If there is an emergency please use a cellular device. We are actively working with the service provider to resolve the issue.
- [RESOLVED] – Single Sign-On Interruption – Unsupported RequestUPDATE 01/06/25 10:45AM: Our team identified the issue, and it has been corrected. Maintenance will be done later tonight to ensure this issue does not happen again. ORIGINAL MESSAGE: Some users may get the following message when trying to login… Read more ›
- Network Maintenance – All Campuses – December 19th from 12:00 a.m. until 3:00 a.m.OIT will be performing network maintenance affecting all campuses from 12:00 a.m. until 3:00 a.m. on Thursday December 19th. During this window, all campuses will experience brief interruptions in connectivity to the internet and to internal network-based services.
- [Resolved] Papercut web printing offline Thursday 12/5/24 from 5AM to 8AMPapercut web printing from fauprint.fau.edu will be offline this Thursday morning, 12/5/24 between 5AM and 8AM while we perform maintenance on the system. This outage will not affect other methods of Papercut printing such as with the Papercut client or… Read more ›
- [Resolved] Service outages reported for Microsoft 365Microsoft is currently experiencing issues worldwide. This affects Outlook and Teams apps, among others. Microsoft is working on the issue and will post updates when available.
- [Resolved] Issues Affecting Canvas Login AttemptsThis issue has been resolved as per Instructure’s status page. Users are currently experiencing errors when attempting to log into Canvas. This has been reported and is being investigated. If you experience issues, please try to sign in later. We… Read more ›