[RESOLVED] TouchNet Systems Maintenance, Friday, April 21st from 3:00AM to 7:00AM
The TouchNet payment processing system will be undergoing maintenance -Starting from 3:00am to 7:00am (EST) Friday,April 21st. This affects student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services. We expect all systems to be back online no later than 7:00 am (EST) that morning. When the system is back up and ready to go, we will notify you. You may wish to place warnings on your website, or take your store offline. If this scheduled downtime creates a conflict for your operations, please feel free to contact us at FIS@fau.edu for further discussion. Expected End-user impact: During this time all student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services will be unavailable during this maintenance cycle.
Latest System & Network Status
- [Resolved] Mediasite CatalogThe issue authenticating with the Mediasite Catalogs in Canvas has been resolved.
- [Update] Mediasite CatalogWe believe we have identified the issue with the intermittent errors affecting the Mediasite Catalog in Canvas. We are currently taking steps to mitigate this issue. This process should be completed by this (Tuesday 5/29) evening.
- Mediasite CatalogSome users are reporting intermittent issues accessing the Mediasite Catalog in Canvas. A case has been opened and is pending with the vendor. If you encounter a stale request, you can attempt to side-step the issue by reloading the catalog… Read more ›
- [RESOLVED] Partial wireless outage on the Boca campus, General Classroom SouthUpdate (1:55pm): Wireless services have been restored and the OIT team is continuing to monitor the situation. ——— We are experiencing a partial WiFi outage in this building and are working to resolve the issue.
- Banner MaintenanceOIT will be performing Banner Maintenance tomorrow from 12:00 a.m. until 7:00 a.m. on Tuesday 22nd, April. Banner will not be available during this time. We apologize for any inconvenience caused. Office of Information TechnologyFlorida Atlantic University
- [Resolved] Zoom Canvas Integration ErrorsUPDATE: This is resolved. The integration is back to normal operation. Users are experiencing errors when trying to load the Zoom Canvas integration in their courses. We will be updating this post as we receive updates on this issue. In… Read more ›