- [RESOLVED] System Outage – Help Desk Ticketing***UPDATE***** The help desk ticketing system is back online. The vendor is monitoring the system to make sure it is stable. ******************* We are currently experiencing issues with our help desk ticketing system. We have contacted our vendor and they… Read more ›
- Network Registration UpgradeNetwork Registration for wireless and wired networks was upgraded this morning. If you experience any issue registering computers, printers or other devices please submit a ticket to the Help Desk.
- [Resolved] Canvas Users are experiencing Slowness and ErrorsUpdate as of 2:42 PM: The incident has been resolved. Update as of 2:36 PM: A fix has been implemented and they are monitoring the results. Update as of 2:31 PM: Instructure has identified the issue and a fix is… Read more ›
- Malwarebytes currently blocking GoogleWe have identified that our anti-malware software Malwarebytes is currently blocking access to the Google.com domain. We are currently investigating the status and will update as we receive additional information.
- OIT Systems Maintenance, Thurs. Sept 29 from 12:00AM to 7:00AMOffice of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 9/29/2022 from 3:00 AM to 7:00 AM during… Read more ›
- [Resolved] Zoom, Issues Starting and Joining MeetingsZoom has resolved the issue causing users to be unable to start and join Zoom Meetings.
- Issues Starting and Joining Zoom MeetingsIssues Starting and Joining Meetings Zoom is investigating reports of zoom.us being unavailable. Teams are currently investigating the service impacting event. FAU users can login at https://fau-edu.zoom.us
- OIT Systems Maintenance, Thurs. Sept 15 from 3:00AM to 7:00AMOffice of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/15/2022 from 3:00 AM to 7:00 AM during… Read more ›
- [Resolved] Dining Services Systems Issues09/13/2022 – 10:30AM All services were restored at 9AM this morning. The team has confirmed that all point of sale systems are functional, and access to dining service systems is now restored. The incident is now closed. ORIGINAL: We have… Read more ›
- [RESOLVED] Citrix Virtual Apps not Launching ApplicationsThis issue has been resolved. Applications accessed at apps.fau.edu are not currently launching. We are investigating and working with the vendor on a solution.
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